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Design Library
Catalog
Education Station
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Design Library |
Catalog |
Education Station |
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| Embroidery Placement Guide Below is an explanation of the most common garment embroidery locations.      |
| What type of artwork do I need to send? Vector artwork created with (Adobe Illustrator) works best for digitizing embroidery designs. Other forms of artwork include gif/jpeg/clipart and other raster based forms. Artwork other than vector based may need to be re-drawn or simplified for digitizing purposes. For a free quote send your design to: Bryon@ozarkthreadworks.com |
| I.E. Coca Cola, Harley Davidson, Microsoft, Nike, etc. If we have any questions concerning artwork submitted, you may be asked to provide a letter of authorization from the company or business the work is being done for. |
| What is digitizing? Digitizing is the process of converting artwork (gif, Jpeg's, etc.) into embroidery stitches through special software. There is no digitizing fee for text. Simple artwork may qualify for free Digitizing. Depending on the complexity of the design, either vector or raster artwork, a digitizing fee may be added. We will give you a free quote. If Ozark Thread Works is asked to digitize a design at the request of the customer/client, you may be asked to sign a legal disclaimer before the design is processed. Copyright/ Trademarked logos, images, etc. are not eligible without the consent of the logo/image owner. (ex. Coca Cola, Nike, Harley Davidson, etc.) Send your design via email to: bryon@ozarkthreadworks.com |
| Do I have to provide my own artwork or design? You do not have to provide your own design. We have a large selection of designs to choose from. Click here to see the design library:  Using stock designs saves you money as the designs are already digitized. |
| Shipping and Handling charges: Our shipping charges are based on individual orders. When placing an order and selecting the shipping method choose the method associated for the number of products you are purchasing. Cap shipping is listed per number of caps ordered. (ex) 1 cap order via USPS Shipping $6 2 cap order via USPS shipping $6.50 3 cap order via USPS shipping $7...etc. The same shipping structure will be for all other products in the catalog. Our ongoing special is free shipping on orders of 10 or more caps from the catalog. Contact Don for further information: 479-531-2172 |
| Do I have to place a minimum order? We specialize in small orders. Clothing/apparel requires a minimum order of 5 pieces. You are free to have different designs/text on each garment at no extra charge. We offer services for small business, and groups/organizations (bands, clubs, family reunions, etc.). Focusing on small orders allows our customers to order only the quantities they need. This helps eliminate excessinventory and helps keep their expenses down. Most embroidery businesses require minimum orders of at least 25-50 or more. Doing fewer items is not profitable for their operation. By allowing you to order what you need when you need it is our goal. We want to be your premier source for embroidered apparel, caps and more. |
| Specials and closeouts: From time to time we have special offers or closeouts of excess inventory. We will post upcoming specials and sale items on the specials page of the website. |
| When will I receive my order? Depending on our workload, orders of 25-50 items may take 2-3 weeks to complete. We will let you know at the time of your order the guaranteed completion date |
| Will any design work with any fabric? No not all designs will work on all fabric types. Dense designs on light weight fabric will cause the fabric to pucker and may be uncomfortable to wear. Caps designs are limited in size to approximately (2.25"H X 5" W). Lower stitch counts work best on light weight fabrics.Heavy weight fabrics can withstand most any design. * We recomend a design size of 4" X 4" or smaller for Polo, Denim, Jackets and T-shirts front left chest. * Shirts with pockets the design will be just above the pocket and design limitations do apply as placement location is reduced. * Jacket and Denim shirt back designs can range from aproximately (5"H X 11.5"W up to 7"H X 11.5"W) If you are unsure of any design please contact us before ordering. bryon@ozarkthreadworks.com |
| Return/refund Policy: All returns must have a (Return Authorization #) This number must be written legibly on the front of the box/package. Returns without the authorization # will not be accepted and returned to the customer. Personalized items can not be returned or refunded. Before we sew out any design we will email a sample for customer approval. We will gladly exchange damaged merchandise for the same item and design only. |
| Do you ship outside the U.S.A? We do not ship outside the continental U.S.A |
| Embroidery Placement Guide Below is an explanation of the most common garment embroidery locations. |